People love to complain about Hotwire. You might be thinking that a site like HotelDealsRevealed.com was in support of Hotwire — we are, but we always advocate educating yourself about how it works because purchases are non-refundable. We also want to help travellers save money on travel, and that doesn’t always mean Hotwire. Here are some trips to help you avoid pitfalls and complaints against Hotwire.
How do I cancel a reservation on Hotwire? You can’t. When you book a hotel or other products using Hotwire Hot Rates, you can’t cancel your reservation. When you book, your credit card is charged and there is no cancelation clause. I have a bit of an inside scoop and I’m lead to believe that this will be changing soon. Hotwire will soon open up a very short cancelation window. Nothing confirmed quite yet.
One of the questions often asked in the Hotwire & Priceline Forum is, “Does Hotwire artificially inflate their hotel ratings?” In other words, is Hotwire maybe a little too generous with the hotel ratings you see on their site. For those who are unaware, hotels you purchase on Hotwire are non-refundable. Therefore it’s imperative to know if the rating is reliable or not. Unlike other sites, you cannot check out hotel ratings and reviews on TripAdvisor before you buy on Hotwire because you don’t know what hotel you’re getting. This makes it all the more important to have confidence in the hotel rating that you see before you buy.
Revealing Your Hotwire Hotel – As you probably know, when you book a hotel room on Hotwire, you don’t find out the name of your hotel until after you have booked. Fortunately for travellers using this site, there is a way to have your Hotwire hotel revealed. Hotwire has been around for well over a decade, and by now most people are familiar with the concept. You pay first (non-refundable) and then you find out what hotel you booked. Hotwire tells you certain information about a hotel such as the general vicinity, hotel rating, and the hotel amenities, but the actual name of the hotel is not revealed until after you pay.
Why does Hotwire not reveal the hotel name before you bid? Essentially, Hotwire sells off rooms for hotels that the hotel themselves cannot sell through direct bookings or other channels. Problem is that hotels want to sell off excess capacity, but they don’t want to frustrate existing customers who reserved at higher rates. Instead, hotels use services like HW where the name is not revealed until after you buy. This is usually a win-win for everybody involved.
Is it possible to get a W hotel on Priceline or Hotwire? W Hotels are very highly sought after, people love them for their slick and modern, high end, and very cosmopolitan style and decor. But getting a deal on a W hotel can be tough. As a result, many people turn to Hotwire or Priceline to save money on their hotel. Only problem with sites like Hotwire or Priceline is that you don’t know what hotel you’re going to get until after you bid. Once you buy your hotel, only then is the hotel name revealed.
So, if you want a guarantee that you’ll get a W Hotel on Priceline (or Hotwire for that matter), unfortunately, there is no such thing. However, if you’re willing to take a chance, here are the cities where a W Hotel has appeared on Hotwire or Priceline.
Priceline has introduced a new product called Priceline Express Deals. This new feature is different from the Name Your Own Price bidding scheme that disrupted the travel industry by allowing travellers to bid on a hotels. Now, Priceline’s new feature, Express Deals, gives travellers more information about their hotel (such as hotel amenities) before they book their hotel and doesn’t require bidding – the price you see is the price you pay.
Priceline can be a good way for travellers to save on hotel accommodations in Seattle. With Priceline’s Name Your Own Price, hotels in Seattle with excess inventory sell off their rooms to Priceline, meaning cheap discounts for customers like you. The only catch — you don’t know the name of the room until after you’ve bid and your hotel room bid has been accepted. While you can save money on Priceline, it’s worth learning a bit more about which hotels are in each bidding zone, which zones are good, and which ones to avoid.
Like most major cities, Priceline breaks Seattle up into several different zones. Most travellers stay in either the downtown area of Seattle, or near the airport. Here’s a quick of the major Priceline bidding zones.